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For Hayden-Murphy Equipment Company of Bloomington, Minnesota, 2017 brought not only its 60-year anniversary, but also significant increases in its rental segment and service-training demands.
“We’ve seen a nice increase in business in 2017, year-to-year, and we’re expecting that to continue into the new year,” Ken Boehm, vice president of sales, tells Equipment World.
“Rental utilization is up, so the rental fleet is much busier heading into 2018 than it was heading into 2017, so that’s a positive sign.”
In addition to an extensive line of Grove machines, Hayden-Murphy offers a full roster of Manitowoc cranes. The dealership focuses on providing customers with quality equipment backed by industry-leading aftermarket service.
Since its founding in 1957, Hayden-Murphy has witnessed significant developments in lifting technology and all along, the company has embraced change.
The dealership was one of the first to offer Grove’s GHC telescoping crawler cranes to customers in Minnesota, Wisconsin, North Dakota and South Dakota in 2015.
The company’s longevity has as much to do with people as with products, explains Len Kirk, president and CEO.
“We’ve achieved 60 years in business because we’re committed to taking care of our customers,” Kirk says.
“Many of our clients would view Hayden-Murphy as not just their dealer, but a business partner and friend. People don’t purchase cranes out of a catalogue. It’s the dedication to customer support that creates opportunity. We’ve placed a high premium on that philosophy, and it has served us well.”