Mack Trucks is holding customer clinics to provide information about its strategy for meeting 2007 engine emissions regulations.
At the clinics, Mack representatives provide information about the advanced cooled exhaust gas recirculation system Mack will use to meet more stringent EPA standards that take effect in 2007. The North American Institute – Mack’s distributor and customer training operation – is offering the sessions, which are scheduled by Mack dealers and last about five hours.
More than 300 customers have attended the courses, which dealers began holding last year. This year, trade relations manager John Walsh said more than 80 participated in the four clinics that have been offered.
“It’s important for us to be as open as possible with our distributors and customers about our 2007 plans,” said Paul Vikner, Mack president and chief executive. “They’re understandably concerned about what 2007 is going to bring, particularly the impact on their businesses. So we owe it to them to communicate how we plan to meet these standards, and, quite frankly, put their minds at ease about the new engines Mack is going to be bringing to the market – which we’re confident are going to provide breakthrough quality and performance.”
Mack is already using an exhaust gas recirculation system for nitrogen oxide control on its ASET Highway engines.
Greg Beman, sales manager at Seattle Mack, hosted a customer clinic in June.
“We got an outstanding response to the session that Barry Yeager from the North American Institute conducted here,” he said. “Close to 50 customers participated, and Barry did a great job of walking them through the ’07 situation. His candor was much appreciated. And as far as I know, Mack is the only one doing this kind of thing.”
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