The 2012 Customer Support Seminar of the Association of Equipment Manufacturers (AEM) will be held September 17-19, 2012, at the Sheraton Indianapolis City Centre in Indianapolis, Indiana.
The Customer Support Seminar is AEM’s annual industry forum for off-road equipment manufacturing parts, service, training and warranty professionals. The focus is on adapting to ever-changing technology, challenges in recruiting tomorrow’s workforce and growth opportunities worldwide.
A total of 19 seminar sessions will be delivered over 2½ days, with a mix of keynote presentations, case studies, panel discussions and technology breakouts. Additional topics include Tier 4 field experiences, parts forecasting and policy and politics affecting the industry.
Attendees will experience a tour of Lucas Oil Stadium, an opportunity to golf at the Eagle Creek Golf Club and the seminar’s Dine Around event.
Complete seminar information and registration details are posted online in the “education” section of the AEM website – www.aem.org.