Volvo Trucks has named General Truck Sales, Muncie, Indiana, as its 2016 Dealer of the Year for North America. The dealership, established in 1958, has won the honor twice previously, in 2006 and 2010.
Volvo says the award honored the dealership for “outstanding performance” in new truck sales, market share, parts sales, customer satisfaction, dealer operating standards, franchise investment and support for other dealers. All of the dealership’s technicians maintain Volvo Master Technician certification, the company reports.
“General Truck Sales performed very well in a difficult market in 2016, going above and beyond their organizational goals and consistently delivering outstanding service and support to Volvo Trucks customers,” says Jeff Lester, senior vice president of sales for Volvo Trucks North America. “We appreciate owner Steve Bassett and the whole General Truck Sales team for their continuous customer focus and commitment to success.”
General Truck Sales also receive the Dealer of the Year award for the U.S. Central Region. The remaining regional 2016 Dealer of the Year award recipients include:
U.S., Northeast Region
S&S Volvo – Lima, Ohio
U.S., Southeast Region
Tri-State Truck Center – Little Rock, Arkansas
U.S., Southwest Region
Grande Truck Center – San Antonio, Texas
U.S., Western Region
TEC Equipment – Portland, Oregon
Mid-Ontario Truck Centre – Barrie, Ontario
Tractormolques del Noroeste, SA de CV – Culiacán, Sinaloa