During a two-day conference in November, Manitowoc Crane Care – the service and support arm of Manitowoc Crane Group – announced plans for future programs.
Among the announcements was a plan for a new Manitowoc Crane Group operator license and an expanded warranty program. Manitowoc Crane Care will also launch an online technical library for dealers in 2006 called “Inside Crane CARE.” It will include policy manuals, parts and service bulletins and product schematics as well as news and events.
Manitowoc Crane Care’s spare parts division announced it would establish a program called CraneCheck that will include a 25-year structural component compliance element to meet U.S. laws. The formal launch of dealer inventory sharing software was also set to debut in 2006.