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Tag: Wayne Brozek
Dealers
How dealers are making sure they can safely meet demand during the coronavirus
Dealers have the parts and personnel to keep the country going. While it’s tempting to concentrate on the immediate now, the fact to rely on the most is “this too shall pass.” But first, dealers must concentrate on keeping their employees and customers safe during the COVID-19 coronavirus outbreak. Here are some of the best […]
April 6, 2020
Dealers
Dealers: How to avoid those stressful year-end parts inventory counts
If you followed my suggested daily inventory count you should have completed two full inventory counts this year and perhaps are working on a third. Unfortunately, I still hear horror stories of parts departments doing a full inventory count in December, working their employees on weekends and evenings trying to get that one count for […]
December 16, 2019
Dealers
Dealers: Partial parts packages can add up to 7% of your total idle capital
I continue to see parts departments ordering parts in package quantities without first checking their dealer management system (DMS) to see if another company location might have that part. While checking the DMS may be more time consuming, if you’re going to use your inventories to the fullest it’s necessary to enforce the practice of […]
September 23, 2019
Dealers
Dealers: Make special-order customer contacts a daily practice
Requiring your parts counter personnel to call each customer when their special-order part arrives, not only helps you but also helps the customer. More here.
June 24, 2019
Dealers
Dealers: How one daily process could increase your fill rate by 2 points
While counting your inventory daily may seem like an overwhelming task, once you start the process, you’ll soon reap the benefits. Details on Equipment World.
June 17, 2019
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Dealers: How to align your technician wages to a gross margin goal
Want to know how to align technician wages with the gross margin at your equipment dealership? Find out how to calculate wage ranges here on Equipment World.
June 3, 2019
Dealers
How equipment dealers can use lost sales to make sure parts fill rate is on target
By Wayne Brozek After determining whether your parts fill rate is correct, then you need to look at how to improve your parts fill rate percentage. The first thing to consider is whether or not your counter people are recording lost sales correctly. Lost sales – and how they should be recorded — is worth […]
March 18, 2019
Dealers
Equipment dealers: Is your parts fill rate on target?
You know what your fill rate percentage should be. The question is, does it match what you think it should be? Read more on this.
February 18, 2019
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