Link-Belt to use TDCI software for distributor support

Software provider TDCI announced April 20 that Link-Belt selected its BuyDesign sales and configuration product as its Internet-based distributor support system. Link-Belt will use BuyDesign to give distributors the ability to configure, quote and order telescopic and lattice boom cranes as well as service parts and upgrade components.

Distributors will also have self-service access to order status through the online system, which will be integrated with Link-Belt’s existing manufacturing and business systems.

“BuyDesign will enable us to provide our distributors with an easy and more comprehensive quoting and ordering process while ensuring the accuracy of equipment configurations and pricing,” said Bill Stramer, vice president of marketing, sales and customer support for Link-Belt. “Besides making the process more efficient for our distributors, we expect to significantly reduce the turn-around time for quote approval and order entry, which will be a great benefit for both us and our distributors.”

Link-Belt will replace an in-house developed system with BuyDesign in a phased approach.