Kim Phelan (EQW)

Dealers
Dealer Q & A: Meet Gayle Humphries, Low Country JCB
Gayle Humphries joined Low Country JCB as an assistant controller in 2004 and five years later was named chief financial officer of the Pooler, Georgia, dealership. When she joined, Humphries says she immediately felt the energy of the dealership and was impressed by how fast they were growing. “I just wanted to be part of […]
November 21, 2019
Low Country JCB
Dealers
Dealer Q&A: West Virginia Tractor’s Gary Grady talks customer loyalty, staying afloat in a tough economy
Succeeding his father-in-law, Gary Grady became president of West Virginia Tractor Company, Charleston, West Virginia, in 1982, when the third generation of owners stepped into leadership roles of the Basham family-owned business. The company, based in Charleston, West Virginia, represents Elgin sweepers, Vactor sewer cleaners, Hyundai Construction Equipment, LBX excavators, Allied Construction Products, and a […]
September 25, 2019
West Virginia Tractor
Dealers
Product support game-changers put ‘customer experience’ first
Pick two out of three: price, quality (including customer service) or speed. The so-called “unattainable triangle” might still apply in some businesses, but for the dealer product service business – the key profit center of the dealership – the customer experience expectation has been irreversibly Amazoned. Best price, high quality and next-day delivery with tracking […]
August 6, 2019
shutterstock_118821085
Dealers
Dealer Q&A: Meet Chris Palmer, Wood’s CRW
Chris Palmer had planned a career in finance, far away from his family’s construction equipment firm where he had grown up doing odd jobs around the shop.  But when his family—including step father Bob Wood and mother Roberta who had founded Wood’s CRW in 1961–approached him with an opportunity to return to his hometown, Palmer […]
July 22, 2019
WILLISTON-2
Dealers
Dealer Exit Strategy: ESOPs and transferring ownership to your family (Part 3)
Heavy equipment dealer exit plans need to be thought out. Here's what to look at when considering ESOPs and transferring ownership. More on Equipment World.
April 15, 2019
Dealer succession plan part 3 dump truck hard hat business construction
Dealers
Equipment Dealer Exit Strategy: No matter what, do this (Part 2)
We'll look at selling to an outside buyer, examine creating an ESOP, and transferring the business to a family member. Learn more here on Equipment World.
April 8, 2019
Dealer succession part 2 lead photo
Dealers
It’s never too early for construction equipment dealers to plan an exit strategy (Part 1)
It's never too early to develop an exit strategy from your heavy equipment dealership. Learn more about the importance of having an exit strategy here.
April 1, 2019
Photo 1 shutterstock_1016838067
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Top Stories
Man holding an electric equipment charger
Market Pulse
Poll: Contractors Reveal Electric Construction Equipment Purchase Plans
In our latest poll, contractors weighed in on why you won't pry diesel machines from their cold, dead hands — or why they're ready to make the switch.
collapsed trench knoxville tenn. where worker died
Safety & Compliance
18 Workers Killed in Trench Collapses Since Record Deadly 2022
Cat 973 track loader
Heavy equipment
Cat Unleashes the Industry's Largest Track Loader, the 973
ECO Jarecki holds a bear cub rescued from an excavator cab
Business
Displaced Bear Cub Hides Out in Excavator Cab
Fabick Cat Centennial Anniversary event
Dealers
Judge Orders Ex-Fabick Cat CEO to Sell Back Voting Shares