Video: Are Your Phone Habits Ruining Your Reputation? | The Dirt #47

The construction industry gets a bad rap when it comes to communication and customer service.

Often, contractors are just plain busy, or conditions on the jobsite make it unsafe to take a call. But that’s not an excuse to send everything to voicemail.

In this episode of The Dirt, host Bryan Furnace proposes some solutions for managing your business calls and responding in a timely manner. First impressions matter – and good phone etiquette could be all it takes to start winning more bids.

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