Hino Trucks adds 5 dealers to Certified Ultimate network

Screen Shot 2017 04 19 At 11 42 03 Am

Hino Trucks has added five dealers to its Certified Ultimate network, a program that aims to provide customers with “higher standards at every touch-point throughout the lifecycle of product ownership.”

Certified Ultimate LogoThese dealerships include:

♦  H.K. Truck Services, Plainfield, New Jersey

♦  Bentley Truck Services, New Castle, Delaware

♦  Lynch Truck Center, Waterford, Wisconsin

♦  Matheny Motor Truck, Mineral Wells, West Virginia

♦  Industrial Power Truck & Equipment, Ft. Worth, Texas (second Certified Ultimate location)

Dealers that are Certified Ultimate, Hino says, have exceeded “exceptional performance goals” and fulfilled “stringent customer total support requirements” for standards in Personnel Training, Business Processes and Facilities.

“The Matheny Hino Team is excited to become a Hino Certified Ultimate Dealer,” says Matheny Motors President Tim Matheny. “As a Certified Ultimate Dealer, extensive training and additional standards for our parts, sales and service department allows our employees to be more engaged and invested in improving the customer experience. Through the process of becoming Certified Ultimate, our (dealership) environment has become more safe, organized and customer focused.”