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If people would stop being such jerks, my life would sure be a lot easier… How many times have you thought this? Perhaps you’ve even said it. I think we have all been there.
During these trying times for our country, our companies and certainly in many of our personal lives, speaking the truth in love is paramount. That means now more than ever before, we need to give people what they need, not what they deserve. I heard a wise old man once proclaim, “I want mercy, not justice.”
When we think about it, we all deserve to be treated like the jerks that we are from time to time, but the proper reaction is affirmation, then correction.
I would bet that the people who work for your company are some of the finest people in your area. You have done, and will continue to do, great work and great things together. How you react during these difficult times – both with your customers and with each other – will determine your future together.
May I suggest we all make every effort to maintain our patience, discuss any problems with each other and realize that we are all just trying to make something positive happen. We will make mistakes. When that happens, accept responsibility for it and move on. Let your people know if they are doing their job properly, then it is not in jeopardy. If they’re not, then they should know it will always be closely scrutinized. Keep playing loose, try to have fun and keep trying to make things happen. Accept that mistakes happen and that you and your team are all in this together. You will either succeed or fail together. The latter is not an option here at Equipment World.