We get it; talking with people is important, so you naturally want to emphasize phone contact, especially in an emergency situation. Even Dunn Construction, Birmingham, Alabama, who does a great job in showcasing their people on their site, doesn’t provide individual emails. But in today’s digital world, a number of people like to reach out first by email. Let them know how.

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• Website Mistake 1: You don’t feature your people
• Website Mistake 3: You require people to fill out a form to contact you by email
• Website Mistake 4: You don’t have a website
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