The annual award recognizes the top-performing distributors within Mack’s North American dealer network based on sales, facilities, service, general management, customer satisfaction, parts, personnel and community service.
Tri-State Truck Center, owned by Jim and Rod Maddox, has been in business for more than 65 years in Tennessee, Mississippi and Arkansas. Tri-State constructed new dealerships in Jackson, Mississippi, in 2009 and in Tupelo, Mississippi, in 2006. Tri-State is one of the highest volume Mack dealers in the United States, with retail sales up 40 percent in 2012 compared with 2011.
Previously, Mack named Tri-State Truck Center as the Southeast Regional Distributor of the Year and the North American Distributor of the Year, both in 2010; the company was also named the Mack Leasing System North American Distributor of the Year in 2009.
In addition to 2012 Distributor of the Year, Mack also awarded companies for their regional performances. The Northeast Region winner was Gabrielli Truck Group of Queens, New York; the Southeast Region winner was Tri-State Truck Center of Memphis, Tennessee; the Central Region winner was Scaffidi Truck Center of Stevens Point, Wisconsin; the Southwest Region winner was Shipley Motor Equipment, Lowell Division of Lowell, Arkansas; the Western Region winner was Mountain West Truck Center of Salt Lake City, Utah; and the Canada Region was Redhead Equipment of Regina, Saskatchewan, Canada.
Mack chose Bruckner Truck Sales of Amarillo, Texas, as the North American Used Truck Distributor of the Year. Bruckner Leasing of Fort Worth, Texas, won the Mack Leasing System North American Distributor of the Year award.