Hino Trucks adds 5 dealers to Certified Ultimate network
Chris Hill | April 20, 2017

Hino Trucks has added five dealers to its Certified Ultimate network, a program that aims to provide customers with “higher standards at every touch-point throughout the lifecycle of product ownership.”

These dealerships include:

♦  H.K. Truck Services, Plainfield, New Jersey

♦  Bentley Truck Services, New Castle, Delaware

♦  Lynch Truck Center, Waterford, Wisconsin

♦  Matheny Motor Truck, Mineral Wells, West Virginia

♦  Industrial Power Truck & Equipment, Ft. Worth, Texas (second Certified Ultimate location)

Dealers that are Certified Ultimate, Hino says, have exceeded “exceptional performance goals” and fulfilled “stringent customer total support requirements” for standards in Personnel Training, Business Processes and Facilities.

“The Matheny Hino Team is excited to become a Hino Certified Ultimate Dealer,” says Matheny Motors President Tim Matheny. “As a Certified Ultimate Dealer, extensive training and additional standards for our parts, sales and service department allows our employees to be more engaged and invested in improving the customer experience. Through the process of becoming Certified Ultimate, our (dealership) environment has become more safe, organized and customer focused.”

 

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