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WennSoft Releases Graphical Schedule Board
February 18th, 2008
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- WennSoft, a Microsoft Gold certified Partner, offers the Graphical Schedule Board (GSB), enabling customers to easily manage their service activities by displaying a visual picture of scheduled service, active appointments and unassigned service appointments. GSB utilizes a configurable color-coded bar system for ease of recognition in scheduling and updating activities. Each color-coded bar on the grid represents a service appointment displayed on the Graphical Schedule Board. Different colors are used to identify the call type and the “Call Handle” changes color as the call status changes (e.g. dispatched, parts hold, onsitem delayed, complete, etc.) Both are user definable. Using the drag-and-drop capability of GSB, unassigned service appointments can quickly and easily be applied to an available technician”s empty time slot. Features of the WennSoft Graphical Schedule Board are numerous, including: Technician Paging- A user can generate an e-mail or an alphanumeric page containing a single appointment using the context menu item; Appointment Allocations – A user can remove the appointment allocation from a single appointment or all appointments for a technician. The appointment(s) will be reassigned to the unassigned technician and status set to a user-defined status value.