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Dana Corp. focuses on service, support as Eaton partnership winds down

February 19, 2012 |

The highly successful Dana-Eaton RoadRanger partnership was initially meant to be a 10-year deal, according to Steve Slesinski, director of global product planning for Dana Holding Corp.

But, the partnership proved to be so successful that it actually lasted for 14 years. Now, as the two companies begin to move away from the RoadRanger partnership, Slesinski says Dana is taking strong steps to ensure that its customers will see no degradation in fleet service or support moving forward.

Slesinski said Feb. 19 at the Technology and Maintenance Council’s Spring Meeting in Tampa, Fla., that the new Dana service and support model will draw upon vast field of expertise that company has amassed both before and during the RoadRanger partnership but will also use the very latest technology to make certain its customers receive best-in-class support going forward.

Key elements of the new service and support business will include the following:

* Direct customer access to dedicated driveline support in terms of applications and engineering support;